Player support

Something went sideways?

Tell us what happened and we'll help you get back to the train, the lab, or the road.

Email the studio

Use this address for game help, bug reports, accessibility feedback, safety concerns, and privacy requests.

Game help

Crashes, controls, performance, saves, multiplayer, audio, and accessibility.

Store help

For payment or refund issues, start with the storefront that processed the purchase.

Privacy

Ask about your information, request deletion, or report an online safety concern.

What to include

A useful report usually contains:

  1. the game title and where you got it;
  2. your operating system and device;
  3. the game version or build number, if visible;
  4. what you were doing, what you expected, and what happened instead; and
  5. a screenshot, short video, crash message, or log if one is available.

Never email us a password, payment-card number, Steam login code, or other secret. Remove unrelated personal information from screenshots and logs before attaching them.

Purchases and refunds

Steam, Apple, Google, and other storefronts process their own transactions and control their refund tools. Contact the store first for a charge, receipt, download, license, or refund problem. If the store asks you to contact the developer, forward its response to us and we'll help with the part we can control.

Privacy and online safety

For a privacy request, use “Privacy request” in the subject and tell us which game or service is involved. For harassment, abuse, or unsafe behavior in an online room, include the approximate date and time, room code if known, and relevant player names. Do not put additional sensitive information in your report.

Read our Privacy Policy for details about website data, local saves, Steam features, online rooms, chat, and voice.

Company

noSkills studio is operated by AISOLO TECHNOLOGIES PRIVATE LIMITED. We review support messages as soon as practical, but response time can vary with volume and the complexity of the issue.